The digital customer card

With Joyn's digital loyalty card, your customers can enjoy unique advantages and save points for cool rewards. They'll keep coming back for more.

But it doesn't stop here. If used well, the Joyn card also provides you with a wealth of customer information. Which you can use to capitalise on your customers' needs. By sending them exclusive promotions, for example. So the more people use Joyn in your business, the more people you can reach.

We also wanted to respond to the different needs, so we developed three variants: the Joyn app, the flyer with pop-out customer card for beginner savers and the plastic card for savers without a smartphone.

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The Joyn app

The ultimate loyalty card for both customers and merchants

Price: free

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The ultimate loyalty card for merchants

App users
  • receive your messages and promotions via email, and directly on their smartphone;
  • are super motivated. They activate coupons three times more often than card users;
  • are registered users and are guaranteed to offer you a wealth of customer information in the merchant portal;
  • can save and pay via one single app.
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The ultimate loyalty card for customers

App users

  • always have their card with them;
  • receive emails, promotions and reminders directly on their smartphone;
  • can never lose their points;
  • consult their totals from a favourite merchant at a glance;
  • can link several physical cards to their app, without losing any points;
  • can save and pay via the Joyn app.

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The flyer with pop-out card

The perfect interim step for new customers that haven't installed the app yet

 

 

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The ultimate promotional card for merchants

  • Free
  • Environmentally-friendly
  • The perfect interim step before the Joyn app
  • Integrated into a handy info flyer

But

  • Customers have to register via your iPad or the Joyn website;
  • Card users are less active compared to app users;
  • As long as the customers don’t register, you won't be able to send them any promotions, coupons or other messages.
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The ultimate intermediate step for customers

New customers can save immediately, and download the app at home. When they register,

  • they can check their points via www.joyn.eu;
  • they receive promotions from their favourite merchants via email only, not on their smartphone.

But

  • Not registered = not GDPR compliant;
  • Not registered and card gone = points gone;
  • You easily forget a card at home.
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The plastic card

The back-up plan for those who don't have a smartphone

Price: €125 (ex. VAT) for 500 cards

 

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The back-up solution for merchants

Specifically for customers without a smartphone, because plastic lasts longer than cardboard.

But

  • Customers have to register via your iPad or the Joyn website;
  • Card users are less active compared to app users;
  • As long as the customers don’t register, you won't be able to send them any promotions, coupons or other messages;
  • Plastic is becoming increasingly less popular due to its significant impact on the environment, and this solution is more expensive in the long run.
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The back-up solution for customers

Customers who don't own a smartphone can scan and save too. When they register,
  • they can check their points via www.joyn.eu;
  • they receive promotions from their favourite merchants via email.

But

  • Not registered = not GDPR compliant;
  • Not registered and card gone = points gone;
  • You easily forget a card at home;
  • Who still wants plastic?